Please consult the customer service by opening a dispute (You need to login in before opening a dispute):
Indicating the order number, item(s) you want to return and the reason. Our customer service will provide some instructions about returns and exchanges of the item(s) within 24(workdays)/48(weekends) hours.
See below for additional information regarding our returns and exchanges policy.
Policy May Different Because of the Different Categories
Please note, special categories may be subject to a return policy, that may differ from our standard return policy above.