Return Policy – FURTALK

Return Policy

If you are not 100% satisfied with the items you received, we can easily arrange an exchange or a refund for you within 30 calendar days of receipt( For wedding dresses and special occasion dresses within 7 calendar days). Please keep the item(s) you want to return or exchange in its new condition. Most returns can be processed within 2-7 business days after we receive your package.

Please consult the customer service by opening a dispute (You need to login in before opening a dispute): 

Indicating the order number, item(s) you want to return and the reason. Our customer service will provide some instructions about returns and exchanges of the item(s) within 24(workdays)/48(weekends) hours.

See below for additional information regarding our returns and exchanges policy.

Policy May Different Because of the Different Categories 

Please note, special categories may be subject to a return policy, that may differ from our standard return policy above.